OverviewSophos XG 135 Enhanced to Enhanced Plus Support Upgrade 1YR License (EP1D1CEUP)Sophos Support provides a variety of plans to meet your organization’s needsAt Sophos, we build products that are simple yet comprehensive—we take the same approach with our Support. With options that range from basic technical support to those that include direct access to senior support engineers and customized delivery , Sophos has a plan to fit your organization’s needs. We take a personalized approach to support—meaning you can choose the package and options that are right for you. You’ll get help when installing, configuring and upgrading our products and resolving any technical issues.Support needs to be aligned to the needs of your organization. We also believe it should be simple and easy to use – with a highly trained technical support representative available to you 24/7.24x7 Multi-channel Support provided by SophosFor appliances, Advanced Hardware replacement for as long as your support plan is activeComprehensive suite of services built to match your organizational needsPremium services that include personalized supportFollow-the-sun delivery provides expert assistance when and where you need itAutomatic software downloads and updates